A STUDY ON CORPORATE SOCIAL RESPONSIBILITY IN RWANDAN MANUFACTURING FIRMS WITH REFERENCE TO INYANGE INDUSTRIES LTD

Abstract

The general purpose of the study was to analyze the extent to which Inyange Industries Ltd is socially responsible. Specifically it focuses on review of policies and regulations of corporate social responsibilty practices in Rwanda with respect to manufacturing especially Inyange Industry during 2011- 2014, examination of current practices and implementations of CSR with specific reference to Inyange Industry, identify gaps in CSR practices in Inyange Industry, analysis of strengths and weaknesses in CSR practices (SWOT analysis) with respect to Inyange Industry during 2011-2014, and to offer suggestions for better practice of CSR at Inyange Industry. The study was analytical and involved some sampling techniques used to select sample as well as date collection techniques. The sampling techniques used include simple random sampling method and purposive method. Purposive method was used specifically for the two categories of the community around Inyange Industry (Local leaders) and the customers of Inyange Industry (Distributors) while simple random sampling was used on Inyange Industry employees only. Data collection method used are, Questionnaire, Interview was used with the help of an interview guide. The population dealt with during the study is Inyange Industry Employees, Customers of Inyange Industry (Distributors) and the community around Inyange Industry (Local leaders). The results indicate that the company has made significant efforts in as far CSR is concerned but more efforts are still required as regards profitability, CSR reporting, Process certification example EMS, GAP, company profitability/meeting shareholders’ expectations, service delivery, product diversification, product packaging, labor law, Tax law and Environmental law. The recommendations made to improve and excel on each factor considered in the study include; there be a proper way of reporting CSR activities, put in place mechanisms of recycling the waste products such as bottles, pineapple and passion wastes, profitability should be given much emphasis, system certification mostly GAP and EMS should be focused on, there should be continuous improvement on service delivery, product diversification, and on other areas where the respondents ranked them as low, and average.