Development of an application for requesting medical appointment online. Case study CHK

Abstract

University Teaching Hospital of Kigali (CHUK) is a hospital that receives many patients from various locations across the country. If someone wants to book a medical appointment, he (she) needs to make a call at the hospital or personally attend the place. This is time and money consuming for the patient. For a fixed appointment, if there is any change or cancellation, the patient is not informed about that. He (she) will know about these changes on the day of appointment and this affects someone’s planning. In this thesis, we developed a Web-based application which will help to book appointment online and will support practitioners to manager their daily workload as well as patients to know the exact day of their appointment with exact notification. The medical practitioner will also come to know the number of patients he/she has to attend to for whole day. Furthermore, to access this application will be easy because we added the option of using USSD code through mobile devices.