Abstract:
The study that preceded this thesis was carried out in Nyagatare District in the Eastern
province of Rwanda. It sought to establish the effect of motivation on productivity in the
above mentioned District. The targeted population comprised the employees of
Nyagatare District where a sample of 90 respondents was chosen. A cross-sectional
survey design was conducted and primary data collected through semi-structured
questionnaires. The study was both qualitative and quantitative in nature. Purposive,
stratified and systematic sampling techniques were adopted during sample selection. Data
collected was analysed using the analysis function of the Statistical package for the
Social sciences (SPSS).
The findings indicate that employees were experiencing poor or no motivation as
manifested by employees‟ willingness to leave the institution in case they got a better
offer elsewhere, the responsibilities and tasks the District assigns them do not match with
their remunerations, District had had no training of its staff in the last ten months and
when the Performance appraisal is done, the results are never communicated to
employees, the District doesn‟t reward excellent performing staff, not every District staff
takes part in the decision making process chain etc. This eventually leads to lower
commitment and lower productivity. A statistically significant positive relationship
between motivation and productivity was also realized. Motivation and productivity were
positively related.
Finally, the study recommended prioritization of training and enlightening of the
management of the Nyagatare district management about the importance of the fair
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distribution of rewards among employees and having a formalized structure of rewarding
employees. A research conduct on “The impact of the employee Motivation on the
overall employee commitment in any service institution” would be informative.
