The impact of restructuring on public sector performance

Abstract

Restructuring of public institutions in Rwanda have been started from 1998. Particularly, after Rwandan Tutsi Genocide, the government of Rwanda decided to rebuild a strong nation with institutions that responds to the needs of the citizens. In this regard, the government started restructuring of public institutions in order to achieve its objective and to improve the quality of services in all sectors of the economy. The main objective of this research was to analyze the impact of restructuring activities on public sector performance in Rwanda, specifically focusing on RSSB/Mutuelle de Santé. It has also five specific objectives which are the following; To assess the cause and consequences of restructuring of RSSB/Mutuelle de santé, to find out the challenges faced by RSSB/Mutuelle de Santé, to identify the effect of restructuring on employees motivation of RSSB/Mutuelle de Santé, to determine the performance of RSSB/Mutuelle de Santé after its restructuring; to identify the relationship between restructuring and employees management at RSSB/Mutuelle de Santé. The study used a descriptive research design that involved collection of quantitative data. The target population for this study were 90 RSSB staff composed of directors, professionals and support staff. Research instruments like questionnaire and interview were used for data collection and SPSS software analysis was used to analyse data from the field. The findings of this research show that the majority 73.3% of the respondents strongly agreed that the restructuring has affected CBHI staff motivation. The results related to the objective were presented, and it showed that the relationship between the variables (dependent and independent) where 98.8% strongly agreed with the relationship between restructuring and employees management in RRSB/ Mutuelle de Santé which confirm that the restructuring was paramount to the institution where the merging of the institutions was an opportunity to find the qualified employees to drive the institution towards the required success. After analyzing the tested results, the result allowed the researcher to conclude that there is a relationship between restructuring of public institution and positive effect on public sector performance. The study recommends to the Universities and researchers to conduct further studies on the restructuring of public and private organizations in Rwanda to determine its impact on the development of the country. This will build on more evidence on how restructuring affects the management of public servants, institutional revenue flow, employee motivation and efficiency performance. The researcher further recommends to the government of Rwanda to conduct extensive feasibility study on the sustainability of the institutions to be restructured, timely preparation of enough funds to manage restructuring process and speedingup the execution of rules and regulations related to the rights of public servants during and after restructuring.