Implication of the staff training and developments to the employees' Performance Case study: University of Rwanda

Abstract

This study explores the impact of training and development to the employee performance in the organization. The research was conducted because they were May confusions about the aim to training and development of employees in different institutions especially in the developing countries where they take training and development as tool of employee promotion. These studies have demonstrated different benefits for training and development, challenge associated to the training and development and the effect of training and development to the employee performance. The study was conduct in the University of Rwanda as case of study especially in the selected three campuses Gikondo, Nyarugenge and Remera. Quantitative data were collected and analyzed using the SPSS tools and the researcher come up this different findings including that: the trainings and development received were relevant to their work domain, training and development has helped them to improve their job performance of duties, and the employees’ long-term training (staff development) contributed to the performance of the University of Rwanda efficiently. Different challenges of training and development have been raised including not having a wellplanned T&D program which led to poor quality of training programmes in the institution. The absence of the office in charge training in big institution like the University of Rwanda is also a major challenge because training and development is big function in Human resource management which requires several attentions. Lastly the researcher found that that they were many benefits of training and development for employees in the organization which includes: enhancing the skills of job of employees, developing the positive attitude in employees, reducing the employee turnover, increasing job knowledge in employees, addressing challenges of using new digital transformations and to use the software properly, increasing the engagement and participation in organizational initiatives and improving workplace teamwork and collaborations. The key words were, Training and development, employee performance, benefits of training and development.