Optimal utilization of CMMS: A case study on Rwanda's medical equipment management and maintenance system (MEMMS)

Abstract

In the rapidly evolving landscape of healthcare facilities and the medical industry, the effective management and maintenance of medical equipment and technology have become paramount. The utilisation of Medical Equipment Maintenance Management Systems (MEMMS) offers a strategic solution for healthcare organisations to monitor, prevent equipment failures, optimise operational efficiency, and ensure the seamless functioning of critical medical equipment. The purpose of this study is to assess the impact of MEMMS on medical equipment maintenance and repair practices in Rwanda's healthcare system. The study used a comprehensive research methodology to examine existing maintenance practices, identify operational challenges, and collect insights via a structured questionnaire. The data analysis, which was carried out using the R programming language, provided a solid foundation for reaching meaningful conclusions. The study's findings in Rwanda's healthcare institutions revealed a concerning trend regarding the use of MEMMS. Only 4.4% of participants reported daily usage, while a slightly larger group, 8.9%, used MEMMS on a weekly basis. Approximately 35.6% indicated monthly usage. However, a substantial majority, 51.1%, had not used MEMMS at all. This data highlights the underutilisation of MEMMS in Rwanda's healthcare institutions, despite its availability. The study emphasises the critical importance of taking action to increase MEMMS adoption in Rwandan healthcare settings. This will increase the efficiency of medical device management by closing the technology gap, resulting in better maintenance practices, streamlined operations, and better patient care outcomes. In conclusion, this study shows there is inadequacy of MEMMS utilisation in Rwanda's healthcare landscape and advocates for proactive measures to increase its integration, enabling healthcare institutions to elevate their maintenance practices, improve equipment management, and enhance the quality of healthcare delivery.