Factors associated with turnover intention among nurses at Muhima District Hospital

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University of Rwanda

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Concerns associated with the complex issue of nurses‟ turnover remains to be a challenge to healthcare leaders in every health institution. Turnover in health care institutions has considerable challenges on customer service levels (Alem Getie, 2015). The development and success of any institution depends on its personnel. Turnover in health care organizations has substantial challenge on customer service levels and cause training and expatriation losses cost. In light of current concerns over nursing shortages, nurses‟ turnover intent is a topic of great importance. The healthcare community needs to be concerned about nursing turnover intention and the effect on the predictable nursing shortage. The evaluation of nursing turnover intention and the association between turnover intention and various predictors needs to be determined. To comprehend the factors of nurses‟ turnover intention can help the top management in designing effective strategies to overcome the issue. Aim: To determine the level of intention to turn over among nurses and factors associated with turnover intention among nurses. Method: A quantitative exploratory and descriptive design was used. Data was collected from May 2019 to June 2019 by using a structured questionnaire. A total of 44 respondents filed the questionnaire with the response rate of 97.7%. Descriptive statistics were used and a P value of 0.05 was found. Result: Findings suggested that (67.4%) of respondents indicated a turnover intention from their current health care institution. The results also revealed that three factors showed strong significant association with turnover intention which are poor payment indicated by the p value of 0.002, poor training opportunities with the p value of 0.000 as well as low job satisfaction as shown by a p-value of 0.005. Conclusion: Nurses are valuable to the health care institution to provide quality care. If the health care institution want to decrease nurses‟ turnover, then it is important to understand factors which increase nurses‟ turnover intentions. The results of this study suggests that interventions should be carried out to reduce the nurses‟ turnover intention at Muhima District Hospital.

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Master's Dissertation

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